Five Forbidden Phrases® of Customer Service DVD Training Course Our all time best seller! Don't tell customers what you can't do,...
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Six Cardinal Rules of Customer Service DVD Training Course Learners will be introduced to the men and women responsible for...
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Proactive Customer Service DVD Training Course There are basically three levels of service in the world. Do your customer contact...
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Essential Telephone Skills DVD Training Course Addresses ten simple yet crucial skills which form the very foundation for delivering exceptional...
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Service Recovery DVD Training Course Offering great service is usually easy when things are going well. But you don't learn...
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An Attitude for Service DVD Training Course This powerful program helps viewers understand that a great attitude isn't something that...
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Business Friendly Customer Service DVD Training Course This course helps customer relationship professionals to become more Business Friendly. Business Friendly...
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Killer Words of Customer Service DVD Training Course This course features eight common phrases which are used innocently by customer...
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How To Handle The Irate Customers DVD Training Course This best selling customer service training program includes a highly effective...
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