ServiceSkills is America’s premier soft skills learning platform. These award-winning eLearning modules deliver proven techniques to help your team navigate challenging customer service, supervisory and peer communication situations. All the tools needed to improve your organization’s customer service levels and Net Promoter Score (NPS).
Available as a hosted solution or as Learning Management System courses for your LMS, topics cover the full spectrum of customer service, client retention, employee relations, team building, email etiquette, conflict resolution and management development topics. This all-inclusive system features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative management system empowers managers with the ability to monitor performance, recognize gaps and track progress. Request a demo code.