ServiceSkills.com is an affordable and effective online learning platform which empowers your staff with the human relationship skills needed to raise service levels, improve teamwork & manage more effectively. This powerful web-based learning system empowers your team with access to over one hundred skill-driven communication training modules spread across 13 distinct training series. Topics include the full spectrum of customer service, client retention, employee relations, team building, email etiquette, conflict resolution and management development topics.
ServiceSkills.com is a hosted solution, meaning there’s no hardware to buy or software to install. Your team will sharpen skills and improve performance using any web browser. The platform is easy to use, intuitive to operate and available via an annual, all-inclusive subscription and pricing is based on the usage tier level that fits your needs. This interactive system features streaming video chapters, quizzes, post-quiz feedback, key point reminders and certificates of completion. A robust administrative management system is included to allow your managers to monitor performance, recognize gaps and track progress.