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  • eLearning
    • ServiceSkills eLearning Platform
    • Learning Management System Courses
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What To Say When DVD Series

Team Building, Conflict Resolution & Mentoring

What To Say When Workplace Communication Training DVD Series

Problems with workplace communication will lead to low productivity, high stress and stalemate between co-workers. Apathy or the status quo isn’t an effective strategy.

Introducing the What To Say When Workplace Communication Training DVD Series.

Human Resource expert Hugh Murray shares the tactics and logic needed to navigate a wide variety of workplace relationship dilemmas. This four DVD series include 30 just-in-time learning modules. Each module offers actionable strategies which learners will immediately implement to better manage workplace relationship challenges.

customer service team building management skills

This series is perfect for regular staff meetings, team-building sessions, conflict resolution training, management training and any performance improvement initiative centered around office etiquette.

 

This powerful communications series is divided into 30 stand-alone modules. Each module runs 4-6 minutes. This series is loaded with techniques and strategies to navigate complicated interpersonal communication issues in today’s workplace.

4-DVD package is $1,990 – includes leader’s guide & PowerPoint®.

Order Now!

 

Series includes four DVDs, leader’s guide and PowerPoint. Topics Include:

Disc 1:

What to Say When:

  • You’re Asked to Compromise Your Ethics
  • A co-worker is Negative
  • You Have a Personality
    Clash With A co-worker
  • Someone Resists Change
  • Someone Disagrees With You
  • Your Boss Doesn’t Notice
    Your Contributions
  • It’s Someone Else’s Fault

Disc 2:

What to Say When:

  • You Want To Offer Praise
  • You See An Opportunity To Do Things Better
  • Someone Criticizes You
  • A Team Member is Uncooperative
  • You Need Help With Work
  • You Need to Break A Commitment
  • Someone Breaks A Commitment

Disc 3:

What to Say When:

  • You Need To Persuade a Colleague
  • You’re Asked to Host a Meeting
  • A co-worker is Too Social
  • There’s A New Team Member
  • The Boss Keeps Changing Priorities
  • A co-worker Has An Embarrassing Problem
  • You’re New On The Job

Disc 4:

What to Say When:

  • Haunted by the ghost of your predecessor
  • There’s conflict between team members
  • People are wasting time online
  • Criticizing a team member’s work
  • Setting objectives
  • Conducting interviews and appraisals
  • A team member is late
  • Someone’s not doing what you need
  • Generations clash

 

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