Nancy Friedman is America’s foremost expert and keynote speaker on the topics of customer service, client retention and customer satisfaction. Her proven delivery and skill-driven content regularly earn thunderous applause and standing ovations at conferences, associations and meetings.
President and founder of Telephone Doctor Customer Service Training, Nancy’s passion of helping companies communicate better with their customers is second only to her in-depth knowledge of these topics.
Click here to see Nancy in action. View her testimonial pages. Browse through her program selection.
