The ServiceSimssm Series serves up 12 challenging experiential learning simulation situations. Viewers are then presented two distinct strategies for handling that challenging call. Your group will discuss and consider the merits of both choices. Each choices leads to a unique video outcome. Class participants are encouraged to articulate which path they advocate taking and more importantly, why?
After viewing the outcome, encourage your team to again discuss what went right or wrong. What personal experiences can they draw from which were similar to the challenging scene they watched? It’s valuable to view both outcome vignettes since there are learning opportunities in reviewing and discussing both the right and wrong choices.