Elevate Your Team with ServiceSkills
Empowering Excellence in Customer Service and Soft Skills
Our premier eLearning platform is designed to transform the way your team interacts with customers and colleagues, delivering measurable improvements in customer satisfaction, teamwork, and workplace respect.
Rooted in decades of expertise from Telephone Doctor® Customer Service Training, ServiceSkills offers a robust, cloud-based solution trusted by organizations of all sizes across every industry.
What We Offer
- Comprehensive Course Library: Access hundreds of engaging, bite-sized video lessons featuring wrong-way/right-way vignettes. Topics span customer service, team building, conflict resolution, email etiquette, leadership, workplace diversity, neurodiversity, and more.
- Proven Soft Skills Training: Equip your staff with practical techniques to navigate challenging interactions, boost sales, and foster a respectful, collaborative culture.
- Flexible Learning Paths: Customize training to meet your organization’s unique goals with assignable courses and intuitive administrative tools.
- Performance Tracking: Monitor progress, identify gaps, and celebrate success with robust reporting and post-quiz feedback for individuals and teams.
- Anytime, Anywhere Access: Our user-friendly platform ensures seamless learning on any device, empowering your team to grow at their own pace.
Why Choose ServiceSkills?
- Trusted by Millions: With a 4.8-star rating from customers, our award-winning modules have empowered learners worldwide to excel professionally and personally.
- Expert-Led Content: Benefit from the legacy of Nancy Friedman and a dedicated St. Louis-based team passionate about communication skills development.
- Cost-Effective & Scalable: From small teams to enterprises, delivers world-class training without the travel costs.
- Immediate Impact: Short, interactive lessons fit busy schedules, ensuring quick application of skills that elevate service levels and team harmony.
Who We Serve
ServiceSkills is the go-to choice for customer-facing businesses, call centers, retail, and any organization committed to soft skills improvement. Whether you’re enhancing client success, managing remote teams or building leadership capabilities, we’ve got you covered.
Ready to Unlock Your Team’s Potential?
Invest in your people and watch your organization thrive. Sign up for a free demo today and explore how ServiceSkills can deliver results for your team. Join the countless companies who’ve turned average service into extraordinary experiences.
