The Service Mentality DVD Training Course
Apart from the actual skills and techniques, why is it that some people seem like ‘naturals’ when it comes to providing great service? This program identifies and highlights the basic characteristics and traits of people who demonstrate excellent customer service. This individual DVD-based course is $495 and includes online access to a Leader’s Guide, Participant Workbook, PowerPoint and Observation Checklist. Running time is 23 minutes.
Save nearly 50% by ordering the Complete 12 DVD Telephone Doctor Customer Service Library for only $2,990.