Workplace communication challenges can lead to stress and dysfunction in the office.  Knowing how to navigate such issues is critical.

What To Say When DVD Training Series.  Human Resource expert Hugh Murray shares the tactics and logic needed to navigate a wide variety of workplace relationship dilemmas. This four DVD series include 30 just-in-time learning modules. Each module offers actionable strategies which learners will immediately implement to better manage workplace relationship challenges.

This video series is ideal for regular staff meetings, team-building sessions, conflict resolution training, management training and any performance improvement initiative centered around office etiquette.  These video training modules are also available for online learning – either web-based at ServiceSkills.com or as LMS modules for your organization’s Learning Management System.