The Telephone Doctor® 12-DVD Training Library is our flagship video-based customer service training solution. The techniques in this iconic customer service training series have been validated by tens of thousands of organizations & call centers worldwide. Recently updated, this best-selling series is hosted by Customer Service Expert Nancy Friedman. Trusted by over 30,000 HR leaders & trainers, these skill-driven video training courses will add instant credibility and proven content to your next customer service workshop, staff meeting or training session. Purchase this library now.
View an online preview clip from each DVD course below.