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By Nancy Friedman, President, Speaker, Telephone Doctor Customer Service My entire career has been focused on developing ways to help...
By Nancy Friedman, President, Speaker, Telephone Doctor Customer Service My entire career has been focused on developing ways to help...
By Nancy Friedman, The Telephone Doctor Most business owners know that customers will walk – take their business elsewhere if...
I love to read short blogs sometimes…and I love to write them too. This is one of those short ones;...
Looking to build the case for the Return On Investment of customer service, management & communication training at your organization? ...
By Nancy Friedman, Keynote Speaker, Customer Service Expert & Engagement Specialist. A short, but ongoing course. Are you really...
Proactive Customer Service DVD Training Course There are basically three levels of service in the world. Do your customer contact...
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