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  • Home
  • eLearning
    • ServiceSkills eLearning Platform
    • Learning Management System Courses
  • DVD Training
    • Telephone Doctor Customer Service Series
  • Keynotes / Workshops
    • Keynote Presentations
    • On-Site Workshops
  • Blog
  • About
  • Contact Us
1

Management Development Training Courses

May 23, 2014

  Give your supervisors and managers the tools they need to succeed! Many organizations promote managers and supervisors based on strong performance in previous jobs. But too often the skills necessary to operate effectively at the management level don’t come naturally. Succeeding in a leadership position can be complex and tricky. We can help. The […]

2

Customer Loyalty Training Package

May 12, 2014

This instant customer service, team building, conflict resolution, leadership and communication training library will make your organization a world-class service provider! Get The Works! and equip your organization with the skills & strategies to increase customer loyalty, reduce client attrition, improve teamwork and manage more effectively. A turnkey employee development training library.  This powerful collection contains […]

3

What To Say When DVD Series

May 12, 2014

Team Building, Conflict Resolution & Mentoring What To Say When Workplace Communication Training DVD Series Problems with workplace communication will lead to low productivity, high stress and stalemate between co-workers. Apathy or the status quo isn’t an effective strategy. Introducing the What To Say When Workplace Communication Training DVD Series. Human Resource expert Hugh Murray […]

4

Behavior-based Interviewing

Feb 29, 2012

A Question of Evidence: The Behavior-Based Interview It’s a fact. Some candidates shine at the interview but don’t work out on the job. Interviewers can easily be impressed by a candidate’s apparent abilities, but if they fail to probe into what that individual has actually achieved, they can fall into an expensive trap. They end […]

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